We’re designers by heart and we love to create beautiful user-friendly digital products and services. We follow a flexible and iterative design thinking approach. We will adapt and scale our approach depending on your situation. We will actively involve you throughout the entire process to ensure that our design will meet your business and user needs. In the early stages of the project we will start to create tangible design deliverables that will evolve towards a (potentially interactive) high fidelity prototype in the end.
We love fact-based decision making. We have to learn about our customer and their end users’ context of use, to know what has to be designed and built. First we perform observations of your end-users’ within their ‘natural habitat’ to find out what they do and how they do it right now. Secondly we will interview them to get to know why they do, what they do, the way they do it. Our findings help us to shape our first prototypes which we can once more validate in the field to close the feedback loop. This process can be repeated several times to iteratively reach the optimal product. This doesn’t just apply to product design, we can also assist you with process improvements. Our investigations are aimed at spotting opportunities to make your business’ operation even more efficient.
The only thing we love more than learning, is sharing knowledge. We love to share our experience and lessons-learned through interactive training sessions and / or keynote speeches. In our trainings we can highlight how to overcome organizational UX challenges and how to effectively use UX methodologies within your organization. Both our trainings and speeches are customized to suit your specific business challenges. You won’t leave the room without an answer to your most burning UX questions!
Sometimes you just need another pair of eyes to look at your challenge, we’ll that’s us! We love to get our hands dirty and try to help you overcome your business challenges by bringing our unique user-centered point of view to the table. Additionally we can help you to spark your creativity by facilitating creative brainstorming sessions. These will challenge your business’ challenge and help you look at them differently. We offer our expertise to bring in a fresh outside look and get the creative energy flowing in your development teams.